Alert: The way you access appointments is changing

Elm House Surgery and Cator Medical Centre are pleased to announce an improvement to the way you can access appointments. On Thursday 5th October 2023, we will be introducing Anima, a new triage system to enable you to get the help you need in the most efficient way possible. Click here for more information

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Elm House Surgery

The way you book your appointments is changing:

Register It only takes a couple of minutes to set up your account: with your own personal dashboard, you can track all your requests and messages from your practice.

Submit Start submitting requests to your practice straight away from your phone or computer. Most requests take between 2 and 5 minutes to complete.

Practice Review A clinician will always review your request. You’ll receive regular email and SMS notifications letting you know when your practice has responded.

Non-urgent advice:

We go live on Thursday 5th of October 2023 so make sure you sign up before then!

For inquiries, call 020 8650 0173 or speak to a member of staff

Contact Your GP Online

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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