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Welcome to
Elm House Surgery

Please read an important letter from the Partners regarding Anima – Click here to view

The way you request an appointment has changed:

Register It only takes a couple of minutes to set up your account: with your own personal dashboard, you can track all your requests and messages from your practice.

Submit Start submitting requests to your practice straight away from your phone or computer. Most requests take between 2 and 5 minutes to complete.

Practice Review A clinician will always review your request. You’ll receive regular email and SMS notifications letting you know when your practice has responded.

Non-urgent advice:

Please make sure you sign up to Anima to be able to submit your request!

For enquiries, call 020 8650 0173 option 1 – to speak to a member of reception staff

If you experience technical issues either registering or submitting an Anima request – Please contact the team here [email protected]

PLEASE NOTE – We will stop taking new requests when the Practice reaches capacity. In order to provide the best possible care to each individual case and maintain safety, we are only able to handle a certain number of requests per day. We apologise for any inconvenience and thank you for your understanding. You will be asked to try again the next day from 8am when we will have more availability to accept new requests. If your request is urgent, please call NHS 111 or call 999 if it’s an emergency.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Latest News

New condom card scheme

Condom (C-Card) Scheme Young patients aged 13-24yrs can obtain condoms from the surgery once registered for a C-card Under 16yrs […]


The One Bromley WELLBEING Hub will be opening soon! The Hub will offer the following services: To find out more […]

Prescriptions from Private Gender clinics

Following a recent policy review, prescriptions from private gender clinics will no-longer be issued as NHS prescriptions by the Practice. […]

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You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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