Quote / Testimonial:
We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
Friends & Family Test Form
Friends & Family Test Results & Feedback
Results
“Overall, how was your experience of our service?”
- Very good:
- Good:
- Neither good nor poor:
- Poor:
- Very poor:
- Don’t know:
Feedback
I have used the anima app twice and on both occasions received a response within 24 hours. Today I received a response within an hour and uploaded some images for the doctor to see. I then received a phone call and had a discussion which meant there was no need to book an appointment. I think this system must save so much time and remove unnecessary in-person appointments. It makes it much easier for patients too, although there is always the concern that some patients may not have the same electronic access and/or skills.